FREQUENTLY ASKED QUESTIONS

1) WHAT DOES HELP ONE NOW DO?

Help One Now is a non-profit organization committed to empowering and resourcing high-capacity local leaders who care for orphans and vulnerable children in order to transform communities and break the cycle of extreme poverty. We accomplish this by equipping normal, everyday people to make huge impacts through acts of simple kindness.

2) WHAT DOES THE ONE SQUAD DO?

The One Squad is a powerful group of world changers who are a part of Help One Now’s impact, directly connected through and alongside Sadie. Through a $40 monthly sponsorship, the One Squad is providing meals, supporting quality education, and empowering change for orphans and vulnerable children around the world. 

3) HOW MUCH OF MY MONEY ACTUALLY GOES TO THE IMPACT?

80% ($32) of your monthly donation will go directly to impact on the ground. 20% ($8) will be applied to operational expenses for the organization.

4) CAN I GO ON A TRIP TO MEET MY CHILD?

We currently do not lead what might be considered a “traditional missions trip,’ but we are looking into the possibility of annual One Squad trips so that One Squad members can see the impact of their commitment and generosity. At Help One Now, we are deeply mindful of the negative effects that short-term trips sometimes have, so we want to ensure that we foster this aspect cautiously.

NOTE: By joining the One Squad, you and one guest will be eligible to go on a trip with Sadie and the Squad in 2018. Sadie will choose one active One Squad member to join her and her family on their annual trip with Help One Now.

5) WHAT WILL THE FOLLOW UP LOOK LIKE? HOW WILL I KNOW WHAT MY MONEY IS DOING?

Help One Now and Sadie will be in consistent communication with One Squad members. You can expect bi-monthly impact stories, quarterly community updates, social media updates, and exclusive mailouts. You can also follow Help One Now on Facebook & Instagram (@helponenow) or email us any time at onesquad@helponenow.com

6) WHEN WILL MY CARD BE CHARGED THE FIRST TIME AND THEN WHEN WILL IT BE CHARGED CONSECUTIVELY EACH MONTH AFTER THAT? CAN I SELECT A DATE FOR IT TO BE CHARGED?

Your card will be charged within 7 days of the event at which you enrolled. It will then be charged on that same day each month. If you would like to change your draft date of your One Squad membership, simply e-mail us at onesquad@helponenow.com

7) WHAT COUNTRIES DOES HELP ONE NOW WORK IN?

Help One Now is currently working in Haiti, Dominican Republic, Peru, Ethiopia, Uganda, Zimbabwe, and South Africa. If you would like to learn more about the work we do in a particular country or community, please visit www.HelpOneNow.org/our-work to learn m

8) CAN I WRITE LETTERS TO MY SPONSORED CHILD?

Yes! You are encouraged to write a letter to your child at least twice a year, but please feel free to write more often if you would like. You can send these letters to the Help One Now office. We will have all letters translated and will send them to your child as soon as possible. We will then forward all correspondence from the child to you as soon as we are able.

9) CAN I SEND GIFTS TO MY SPONSORED CHILD?

Due to the challenges we have with sending gifts, we ask that any gift you send be limited to what can fit in a business size envelope or a card envelope (such as stickers, bookmarks, greeting cards, pictures to color, or photos).

10) IS HELP ONE NOW (ONE SQUAD) A MEMBER OF ANY ACCOUNTABILITY GROUP?

 Yes, we are a proud member of Guidestar.  Please check out our profile.

11) HOW LONG DOES MY ONE SQUAD SPONSORSHIP LAST?

You will be a One Squad member until you choose to unenroll.  

12) CAN I CHARGE IT TO ONE CARD TONIGHT BUT THEN CHANGE IT TO A DIFFERENT CARD NEXT MONTH?

Yes! Simply email us at onesquad@helponenow.com and we will walk you through that process.